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Questions

Delivery

  • How do you ship the shoes?

    We courier your completed shoes via DHL or UPS Express. When your shoes are on their way, we will send an ema...

    Feb 06, 2017 04:19PM PST
  • Do you offer an express delivery option?

    Production times for our shoes vary depending on demand. The current estimated production time will always be ...

    May 23, 2017 11:04PM PDT
  • How long will my shoes take?

    Our shoes currently take 2 weeks to handcraft, carefully package, and deliver to your door. If you live in a r...

    May 14, 2017 04:14PM PDT
  • How do I track my shoes?

    As soon as your shoes are shipped you'll receive an email from us to inform you, and this email will contain y...

    Jun 09, 2016 04:02PM PDT
  • Where are my shoes made?

    We make all of our shoes in a specialised studio in Guangdong, China. Before starting the business the Founder...

    Jul 17, 2015 12:54AM PDT
  • I've placed my order. How do I know when my shoes will be ready?

    You can check your Order Confirmation Email for the estimated date of delivery of your shoes, however please n...

    Oct 30, 2013 11:09PM PDT

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