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Questions

Delivery

  • How do you ship the shoes?

    We courier your completed shoes via DHL or UPS Express. When your shoes are on their way, we will send an ema...

    Feb 07, 2017 11:19AM AEDT
  • Do you deliver anywhere in the world?

    Absolutely! We courier your completed shoes via DHL or UPS Express services. For PO Box addresses, we use EMS....

    Jun 10, 2016 09:17AM AEST
  • Do you offer an express delivery option?

    Production times for our shoes vary depending on demand. The current estimated production time will always be ...

    May 24, 2017 04:04PM AEST
  • How long will my shoes take?

    Our shoes currently take 2 weeks to handcraft, carefully package, and deliver to your door. If you live in a r...

    May 15, 2017 09:14AM AEST
  • How do I track my shoes?

    As soon as your shoes are shipped you'll receive an email from us to inform you, and this email will contain y...

    Jun 10, 2016 09:02AM AEST
  • Where are my shoes made?

    We make all of our shoes in a specialised studio in Guangdong, China. Before starting the business the Founder...

    Jul 17, 2015 05:54PM AEST
  • I've placed my order. How do I know when my shoes will be ready?

    You can check your Order Confirmation Email for the estimated date of delivery of your shoes, however please n...

    Oct 31, 2013 05:09PM AEDT

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